Our next Business Breakfast Club will be 27th February 2018 as part of our “Business Showcase & Meet the Buyer Event” at Highlodge Leisure, Haw Wood, Nr Darsham IP17 3QT
Breakfast with Levi Roots
As part of our Business Showcase and Meet the buyer event you will have the opportunity to join Levi Roots, food enterpreneur and star of BBC’s Dragons Den for breakfast.
Listen to his top tips on his success and how he has grown to a household brand.
Tickets are £10 Tickets include a delicious breakfast, informative and inspirational talk from Levi Roots and time for networking before the Business Showcase opens at 8:30am
Making Difficult Calls Workshop
14th March 2018 – Framlingham Technology Centre, Station Road, Framlingham IP13 9EZ
What was the last difficult call you had to make? Collecting a debt? Making a complaint? Refusing credit? Cancelling a contract? Giving bad news? Apologising for a mistake?
From time to time we all have to make a call that we find uncomfortable, so would it help to have some pointers about how to do it well?
This workshop will cover some common scenarios and consider
·How your mindset can work for or against you when you’re under pressure
·Tried-and-tested approaches to having difficult conversations
·Strategies to troubleshoot challenging scenarios brought along by participants
A truly practical, hands-on conversation about difficult conversations. Be open-minded and be generous with what you know.
Delivered by Rebecca Winn of Winnthinking People Development. www.winnthinking.co.uk
Registration is 9:15am
Session Begins 9:30am
Session Finishes 12:30pm
Price is £25 for members of Business Associations linked with Suffolk Coast Business. £30 for non-members